Unified inbox
WhatsApp threads beside email, web chat, and voice — assign, escalate, or let AI handle.
Two-way WhatsApp your team and AI can run together
Connect your WhatsApp Business number, sync approved templates, reply in the unified inbox, and launch broadcasts — session messages inside 24 hours, templates when you need to reach customers proactively.
- Template sync
- AI auto-reply
- Campaigns & drips
WhatsApp Business on CoPulse
Guided setup for WABA linkage, webhooks, and templates — then inbox, CRM, and campaigns on the same customer timeline.
WABA & number provisioning
Link your WhatsApp Business Account, connect your sender number, and configure inbound webhooks.
Template sync & approval
Submit and sync message templates for Meta approval — use them in campaigns and automated replies.
Session & template sends
Free-form replies inside the customer care window; approved templates for outbound beyond 24 hours.
What you can do on WhatsApp
Inbound support, outbound growth, and AI — on one channel.
AI agent auto-reply
Agents respond when no human is available — with handoff to your team when needed.
Broadcast campaigns
Template-based broadcasts with audience targeting and wallet cost previews.
Drip sequences
Multi-step nurture flows with waits and follow-up WhatsApp messages.
CRM & pipeline
Every WhatsApp contact tied to deals, stages, and activity in Customers.
Wallet pricing
Per-message debits by country and category — transparent before you send.
Works with the CoPulse platform
WhatsApp is one channel in a unified customer engagement stack.
Inbox
Reply, assign, and escalate WhatsApp threads with your team.
Explore inbox →Campaigns & drips
Template broadcasts and nurture sequences on WhatsApp.
Explore campaigns →AI agents
Qualification, FAQ, and scheduling bots on your WhatsApp line.
Explore AI agents →Pipeline & CRM
Leads from WhatsApp flow into your deal pipeline automatically.
Explore pipeline →Put WhatsApp at the center of your customer engagement
Connect your number, sync templates, and ship your first AI agent in minutes.
Get started free