Post-consult feedback
NPS surveys and review prompts after visits to improve satisfaction.
Reach patients, fill appointments, follow up with care
Clinics and hospitals confirm appointments, recover no-shows, run preventive health programs, and keep patient conversations human when it matters.
- Appointment reminders
- No-show recovery
- Health programs
Built for patient engagement teams
Reduce front-desk load with AI reminders and triage — staff focus on in-person care and complex cases.
Appointment reminders
WhatsApp confirmations 24 hours before consults — confirm or reschedule in one tap.
No-show recovery
Same-day follow-up when a patient misses an appointment with new slots offered.
Prescription refill nudges
Notify patients before prescriptions expire and route to follow-up consults.
Healthcare workflows
Programs clinics run on CoPulse from day one.
Patient CRM
Profiles, appointment records, and enquiry pipeline in one hub.
FAQ triage agents
Hours, services, and policies — with human handoff for clinical questions.
Support tickets
Complex cases escalated from chat to tracked tickets.
Public booking pages
Shareable scheduling links synced to patient records.
Role-based staff access
Control who sees patient data across front desk and clinical teams.
Patient engagement without front-desk overload
Missed appointments cost revenue and clinician time. Routine enquiries tie up staff. CoPulse automates reminders and triage so your team focuses on in-person care.
- Appointment confirmations WhatsApp reminders 24h before; one-tap confirm or reschedule.
- No-show recovery Same-day follow-up with new slots when patients miss visits.
- FAQ triage Hours, services, and policies answered by AI; clinical questions escalated.
- Preventive programs Segment patients due for check-ups; drip with booking links.
Programs care teams run on CoPulse
From appointment desk to preventive health outreach.
Annual check-up drive
Segment 1,200 patients due for screening. WhatsApp + email drip with offer. AI books slots; front desk sees confirmed calendar.
Prescription refill nudges
Patients notified 7 days before expiry. AI shares refill process; escalates to clinician when renewal consult needed.
Post-visit feedback
NPS survey sent after consult. Detractors routed to patient relations with ticket; promoters asked for reviews.
Powered by the CoPulse platform
Patient inbox, scheduling, campaigns, and AI — unified for care teams.
Patients & appointments
CRM for patients, appointment tracking, and enquiry stages.
Explore pipeline →Patient inbox
All patient chats and calls — AI triage, escalations, and tickets.
Explore inbox →Health programs
Preventive care campaigns and drip sequences for check-ups and refills.
Explore campaigns →AI agents & knowledge
FAQ agents trained on your services, hours, and policies.
Explore AI agents →Reduce no-shows and fill your calendar
Select Healthcare at signup and launch appointment reminders in under an hour.
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