Phone & Voice AI

AI voice agents that answer, qualify, and hand off

Connect Plivo for inbound and outbound calls. Link Voice AI profiles for STT, TTS, and conversational AI — monitor live calls in the inbox, run voice campaigns, and offer click-to-talk on your website without a phone number.

  • Plivo telephony
  • Voice AI Studio
  • Live inbox calls

Phone channel on CoPulse

Rent or port a number in Plivo, point your voice app to CoPulse ingress, link a Voice AI profile, and place test calls before going live.

Plivo telephony

Inbound and outbound calls with API credentials, SIP/XML app, and per-minute wallet pricing.

Voice AI Studio

STT/TTS profiles and default language settings — shared across phone and web voice widgets.

Human handoff

Escalate to your team from live calls with transcript and CRM context in the inbox.

Voice capabilities

Phone and browser voice — same AI stack.

Live voice inbox

Active and recent calls in the inbox with live indicators and call controls.

Inbound AI agents

Answer, qualify, and route callers — with after-hours voicemail fallback.

Voice campaigns

AI-powered outbound call flows for high-touch outreach at scale.

Web voice widget

Click-to-talk on your website — no phone number needed for visitors.

Multi-language

BCP-47 language settings for STT/TTS before live detection on each call.

CRM & activity

Call outcomes, transcripts, and follow-ups logged on customer records.

Why voice closes what chat can't

High-intent buyers call. After-hours enquiries go to voicemail. CoPulse answers every call with AI, qualifies in real time, and hands off to humans with transcript and CRM context.

  1. Never miss a call AI answers 24/7 with your scripts, knowledge, and booking skills.
  2. Live in the inbox Active calls with indicators; join, listen, or take over mid-conversation.
  3. Outbound at scale Voice campaigns for reminders, collections, and win-back programs.
  4. Web voice too Click-to-talk on your site without requiring a phone number from visitors.

Voice programs that pay for themselves

Inbound and outbound voice on the same AI stack.

After-hours sales line

AI qualifies callers, offers appointment slots, and creates CRM deals — your team reviews hot leads each morning with full transcripts.

Appointment reminder calls

Outbound voice campaign confirms tomorrow's visits. No-answer triggers WhatsApp follow-up automatically.

Website click-to-talk

Visitor clicks voice widget on pricing page. Same agent, same knowledge — no phone number required from the visitor.

Answer every call with AI — escalate when it counts

Connect Plivo, link a Voice AI profile, and take your first test call today.

Get started free