Omnichannel inbox
Email threads next to WhatsApp, chat, and voice — one customer timeline.
Send, receive, and automate email in one workspace
Connect SMTP for outbound mail and IMAP for inbound replies. CoPulse threads every email beside WhatsApp and chat, powers AI-assisted responses, and runs email campaigns — with Amazon SES or SendGrid recommended at higher volume.
- SMTP + IMAP
- Inbox threading
- Email campaigns
Email setup that fits your stack
Link a mailbox to your workspace project, verify credentials, and send a test message — ready for inbox and automations in minutes.
Outbound (SMTP)
Send mail from your account — or route through Amazon SES / SendGrid for deliverability at scale.
Inbound (IMAP)
Sync replies into CoPulse so AI agents and your team can read and respond automatically.
Verify & test
Auto-detect provider settings, verify login, and send a test message before going live.
Email capabilities
Professional email inside your omnichannel workflow.
AI-assisted replies
Agents draft and send email when automations or humans approve.
Email campaigns
Broadcasts and drips to CRM segments with performance tracking.
Message templates
Reusable email templates in your Library for campaigns and replies.
CRM integration
Contacts, deals, and activity updated from every email touchpoint.
High-volume providers
SES and SendGrid paths for teams sending at scale.
Works with the CoPulse platform
Email alongside messaging, voice, and AI in one system.
Inbox
Thread email with every other channel in one desk.
Explore inbox →Campaigns & drips
Email broadcasts and multi-step nurture sequences.
Explore campaigns →AI agents
Automated email triage and response with human handoff.
Explore AI agents →Pipeline & CRM
Email activity logged on every contact and deal.
Explore pipeline →Bring email into your unified customer desk
Connect SMTP and IMAP, verify in minutes, and start replying from one inbox.
Get started free