Dealer & distributor CRM
Contacts, territories, and deal stages for every buyer relationship.
From enquiry to dispatch — every buyer conversation tracked
Manufacturers and industrial suppliers qualify distributor enquiries, send order and shipment updates, and recover stalled quotes — with AI agents that know your catalog and humans ready for complex negotiations.
- Lead qualification
- Order updates
- Service follow-ups
Built for industrial sales & ops teams
Replace scattered WhatsApp threads and email chains with one pipeline — from first RFQ to repeat purchase.
RFQ & distributor qualification
AI captures SKU, quantity, delivery location, and timeline before your rep joins.
Order & dispatch updates
Proactive WhatsApp or email nudges when production completes or shipment is in transit.
Warranty & service follow-ups
Route installation issues to tickets — with SLA tracking and escalation rules.
Manufacturing workflows
Programs industrial teams run on CoPulse from day one.
Catalog-aware AI agents
Agents trained on SKUs, specs, and MOQs — hand off for custom pricing.
Stalled quote recovery
Drip sequences nudge buyers who went quiet after a quote was sent.
Multi-channel inbox
WhatsApp, email, and phone enquiries in one queue for inside sales.
Field visit scheduling
Book factory tours and site demos from chat — synced to CRM.
Role-based access
Separate views for sales, ops, and service teams across regions.
Industrial sales runs on speed and follow-through
RFQs arrive on WhatsApp at odd hours. Quotes go stale. Dispatch updates get buried in email. CoPulse gives inside sales one pipeline with AI handling first response and ops sending proactive shipment nudges.
- RFQ qualification AI captures SKU, quantity, delivery city, and timeline before rep involvement.
- Quote follow-up drips Nudge buyers who went quiet after quote sent.
- Dispatch notifications Proactive WhatsApp when production completes or shipment ships.
- Service ticket routing Warranty and installation issues escalated with SLA tracking.
Industrial workflows end to end
From distributor enquiry to repeat order.
Midnight RFQ on WhatsApp
Distributor asks for 500 units and lead time. AI confirms stock and delivery window. Quote sent at 8am; deal in Negotiation when rep arrives.
Stalled quote win-back
Buyer silent 5 days post-quote. Drip with revised lead time offer. AI answers MOQ questions; rep closes on revised terms.
Dispatch notification
Shipment leaves warehouse. WhatsApp update with tracking. Service team gets ticket if buyer reports damage on delivery.
Powered by the CoPulse platform
Inbox, pipeline, campaigns, and AI — unified for manufacturing teams.
Deals & CRM
RFQ stages, quote tracking, and buyer activity in one hub.
Explore pipeline →Unified inbox
Every distributor and buyer conversation — AI triage and escalations.
Explore inbox →Outbound campaigns
Product launches, price updates, and nurture drips to your dealer list.
Explore campaigns →AI agents & knowledge
Catalog FAQ agents with human handoff for custom orders.
Explore AI agents →Close more RFQs without adding headcount
Select Manufacturing at signup and qualify your first distributor enquiry in under an hour.
Get started free