Email (SES)
Primary hop. See email overlay.
A weekly digest of 3BHKs matching saved searches is the email and WhatsApp nurture for people not ready to visit this weekend. Library launch playbook already includes a weekly listings digest email to 2800. This job is that cadence. Not smart send-time. Not construction milestones. Not a WhatsApp-only nested page.
Listings digest is the weekly job of sending matched inventory to shoppers who are not this-weekend-visit-ready, primarily on email with an optional WhatsApp ping, then qualifying replies into the visit path.
Ops nags daily. Digest is the long hop. Opt-out-compliance still applies. Exclude Booked/construction. Autonomous weekly sends still only count reads.
Email digest, optional WhatsApp, replies on either, voice if they book.
Growth drip/campaign. Conversation on replies. Autonomous optional. Autonomous agents may follow a launch list on WhatsApp, email, or phone after plan approve. They do not create templates, do not adapt from prior outcomes, and do not stop when a site visit is booked. Campaign reply rate is not an Interested CRM state. WhatsApp live catalog is Gupshup, not an invented Meta Cloud hop. Phone is Plivo; email is SES. Wallet-only pricing: preview the Organization wallet before a blast. Organization and Project — never a shared inbox that vanishes when a broker leaves.
Primary hop. See email overlay.
Short ping + link. Template if window closed.
Weekly clock.
When they wake up.
SES, optional WhatsApp template, segment, drip.
Channels email + WhatsApp → Library → Growth weekly drip → qualifier → wallet.
Library split: digest email 2800, teaser WhatsApp 412. Digest readers book later. Click-path: Growth, SES, inbox.
Construction-updates uses email too — different audience. Illustrative opened 71% on launch template. Pricing: SES + WhatsApp wallet.
Operators assemble this job on the Project. Click-path remains Channels email + WhatsApp → Library → Growth weekly drip → qualifier → wallet. Keep the quotable definition in the brief for the team: Listings digest is the weekly job of sending matched inventory to shoppers who are not this-weekend-visit-ready, primarily on email with an optional WhatsApp ping, then qualifying replies into the visit path. Autonomous agents may follow a launch list on WhatsApp, email, or phone after plan approve. They do not create templates, do not adapt from prior outcomes, and do not stop when a site visit is booked. Campaign reply rate is not an Interested CRM state. While you implement, keep the parent playbooks directory, Qualified, Email overlay, Developers, Agent Studio, Growth campaigns, and wallet-only pricing in the same runbook. Do not invent Meta Cloud WhatsApp if the catalog is Gupshup. Do not promise adaptive nurture. Human handoff stays in the omnichannel inbox. Appointments and calendars are the visit truth when this job books time. Library templates are required outside the 24-hour WhatsApp window. Workflows fire on pipeline stage change only when you attach them under Agents → Workflows. The agent router keeps the wrong bot off this thread. Knowledge bases hold PDFs you uploaded. Preview the Organization wallet before a blast. Property managers should not paste sales token stages onto leasing jobs. The Listings digest playbook never forks into a WhatsApp-only or voice-only child URL. Funnel percentages on some leaves are library template estimates from Site-visit booking blitz, New project launch teaser, or Cold-buyer win-back — not an SLA and not Insights. If this job mentions money, the Organization wallet is the meter. If it mentions a Saturday slot, Visit Caller and T-24h templates are in-product; cab dispatch is not. That is the honest operating manual for this URL.
Digest hops. There is no nested playbook-by-channel path.
| Hop | Channel | What happens | Exit to next hop |
|---|---|---|---|
| 1 | Weekly matches | Opened / ignored | |
| 2 | Optional ping | Tap | |
| 3 | WhatsApp / email reply | Qualify | Fields |
| 4 | Voice | If they book | Visit |
Opened 71% is the launch-template email-ish bar — still an estimate. These percentages come from CoPulse library playbook templates (Site-visit booking blitz, New project launch teaser, or Cold-buyer win-back). They are not your project's Insights chart.
Cadence versus launch.
No.
No. Shoppers vs booked buyers.
Can send. Counts reads. You still pick listings.
Coming soon.
No. This job includes email.
Parent directory, sibling jobs, ICP, stage, channel overlay, and product surfaces.
How-to companion. The job URL stays this playbook.
Guide →One URL per omnichannel job.
Directory →Event teaser.
Open →Wrong audience to mix.
Open →Launch desks.
ICP →Typical digest audience.
Stage →Primary digest hop.
Channel overlay →Agent Studio, skills, knowledge, router, workflows.
Explore agents →Library templates, audiences, wallet preview.
Explore campaigns →WhatsApp + email sends debit the Organization wallet — preview first.
See pricing →Matched SES digest, optional WhatsApp ping, qualifier when they reply — one omnichannel job.
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