Agent Library

Install industry agents, not empty chatbots

Browse first-party packs filtered by your organization industry and country. Install into a project or organization scope; the agent lands in AI Workforce for Studio configuration, channels, and go-live.

  • Industry packs
  • Country locales
  • Workforce install

What you get

Curated packs with dialogs, skills, and knowledge blueprints — ready to attach to WhatsApp, web chat, or phone.

Org-aware filters

Industry and country start from Organization settings so the first screen matches your market.

Locale overlays

Multi-country packs (for example India and UAE) install the locale you pick, not every sibling card.

Workforce destination

After install, open Studio to attach channels and go live — same roster as agents you create from scratch.

Dialogs included

Conversation scripts can ask in order, wait for answers, call connectors, and store variables for later replies.

How install works

Library → Agents in the app. Written steps live in Help.

  1. Open Agent Library Filters default to your organization industry and country.
  2. Pick a pack and locale Open the pack detail, choose country when more than one overlay exists.
  3. Install Project or organization scope. Idempotent installs reopen the existing agent.
  4. Configure and go live Attach channels and knowledge in Studio, then test from Inbox or a sandbox contact.
Help: Agent Library

Install your first pack today

Sign up, set organization industry and country, then open Library → Agents.

Get started free