Library
Agent Library
Agent Library ships curated first-party packs (for example Real Estate lead qualifier). Filters default to your organization industry and country. Install into a project or organization scope; the agent then appears in AI Workforce for Studio configuration.
In the app: Library → Agents
Browse and install
- Open Library → Agents.
- Confirm Industry and Country filters (they start from your organization profile; change them to explore other packs).
- Open a pack, pick the locale when more than one country is available, then install into the current project or organization scope.
- Open the installed agent in Agents → Studio to attach channels, knowledge, and go live.
After install
- Workforce and Roster list the agent like any other agent you create.
- Dialogs and skills from the pack are ready to refine — they are not a finished live channel until you attach WhatsApp, web chat, or phone.
- Prefer Library install when a vertical pack matches; use Agents → Create for a blank or custom persona.