CoPulse Help
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Growth

Campaigns

A campaign sends one message (or voice drop) to a list or segment. Create, edit, and send from the same Campaigns page — there is no separate “create only” help article.

In the app: Growth → Campaigns

Create and send

CoPulse Growth campaigns list with channel, audience, status, and send progress.
Growth → Campaigns is the list. Create, edit, and send from this page.
CoPulse new campaign wizard picking WhatsApp, SMS, email, RCS, Web Push, or voice.
First step of a campaign is the channel. Contacts without an address on that channel are skipped.
CoPulse new campaign wizard selecting an approved Library message template.
WhatsApp, SMS, and RCS campaigns need an approved Library template before send.
  1. Open Growth → Campaigns and click create.
  2. Pick the channel (WhatsApp, SMS, RCS, email, Web Push, voice, and so on).
  3. Choose audience: a static list, a segment, or a manual set of contacts. Contacts without an address on that channel are skipped.
  4. Select an approved template where the channel requires one (WhatsApp outside the session window, SMS DLT, RCS).
  5. Review wallet estimate. Top up if the send would pause mid-way.
  6. Send now or schedule. Watch dispatch progress on the campaign.

Opt-out and blocked

  • Every marketing-style send must honor channel opt-out. Recipients who unsubscribed appear under Growth → Opt-outs.
  • Blocked contacts (Growth → Blocked) are excluded from campaigns and drips until you unblock them.
  • Do not re-import opted-out numbers onto a list and send marketing to them on the same channel.

See opt-outs and blocked contacts for how to review and remove rows.