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Organization

Organization

An organization owns billing, the wallet, and membership. Projects inside it hold channels and agents. Organization admins invite users and create projects.

In the app: Settings → Organization

Guides

CoPulse organization settings with tenant name, timezone, and organization-level options.
Organization settings are tenant-wide. Channels and agents still live on a project.

Users

Invite members, remove people, and leave an organization.

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Teams & roles

Desk teams, roles, and CRM permissions.

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Projects

Create and switch projects inside the organization.

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Wallet

Top up, auto-recharge, activity, and receipts.

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