Insights
Download analytics
Use Insights screens for interactive analysis, then export when you need a spreadsheet. Wallet activity export lives under Wallet, not Insights.
In the app: Insights → Overview
Where to export
- Insights → Overview, Campaigns, Conversations, Agents — use on-page export or download actions where shown.
- Customers → Contacts — CSV/XLSX export if your role allows CRM export.
- Settings → Wallet — download wallet activity and top-up receipts.
Typical download
- Open the Insights view and set the date range.
- Apply the same filters you care about (channel, campaign).
- Click download / export and save the file.